With the rapid development of modern industry, the front-line technical workers in various industries have to deal with more and more complex problems, some of the work of the thorny issues often need the assistance of remote experts to deal with. However, remote experts are often faced with high travel costs, equipment downtime losses, professional support stagnation, sudden failure can not be immediately resolved and other pain points. Traditional remote assistance may be able to solve the above pain points, but accompanied by a new problem ...... contains:
1. Mobile phones, computers and other traditional communication devices are large in size, making it difficult to carry and photograph the scene;
2. The operation method requires the use of touch screen or mouse, which is single and occupies both hands of the staff;
3. It is not possible to restore the scene from the first viewpoint in 1:1;
4. Marking instructions are not readily available;
5. work data cannot be stored;
6. There is no guarantee of picture clarity.
Who will be the savior of the remote support?
AR augmented reality can be. 1990 augmented reality was proposed, to the recent years Facebook put forward the concept of meta-universe, AR in the education, medical and industrial and other scenes have shown amazing explosive growth. When the booming AR technology collided with the traditional remote assistance, a new era of AR product - AR remote assistance was hatched.
AR remote assistance combines AR technology with traditional remote assistance, breaking through the limitations of traditional remote assistance and realizing the auxiliary work of frontline technical workers and remote experts under the premise of message synchronization and the same viewing angle.
Honghong AR Solution
Through the use of hardware such as Honghong Vuzix AR glasses and industrial helmets, together with real-time communication software such as TeamHelper, FacePro, Brochesia, Teams, and Webex, the Honghong AR solution can easily synchronize the viewing angles of multiple parties, instantly annotate online, transfer files, and chat online, etc., so that it can help customers solve their problems in a real-time and efficient manner. We can help customers solve problems in real time and efficiently, and help enterprises reduce costs and increase efficiency.
Functions
Voice control, freeing up your hands
While the traditional remote assistance interaction methods are single, with computers using a mouse and mobile phones using a touch screen, Acer's AR glasses offer more diverse and hands-free interaction methods (voice, buttons, and finger touch) that can be used interchangeably, allowing technicians to access the information on the virtual screen without the need to use both hands, thus freeing up their hands completely and allowing them to focus only on the task at hand.
Digital Data Display
Professional information and workflow instructions can be displayed on the frontline operator's AR goggle screen, making it easy for operators to access solutions quickly and reducing the number of work errors that can be caused by forgetting certain steps; real-time data assistance helps improve work efficiency; and real-time data display also helps companies train frontline operators more quickly.
First-person perspective video call
The Honghong AR Remote Assistance System delivers real-time video and audio to remote experts through real-time video and audio communication via the built-in 4K autofocus lens with a first-person view of the scene, regardless of time and space constraints. This greatly saves experts' travel costs and improves the utilization rate of professional staff, solves on-site problems instantly and accurately, and avoids equipment downtime that may cause huge losses.
Real-time AR marking guidance
Remote experts can frame areas or objects on the first-person view of frontline workers, quickly and intuitively mark them with AR, provide remote guidance, help workers quickly solve technical problems, and improve work efficiency.
Job Data Storage
Hong Kong's AR Remote Assistance System records audio and video calls and uploads them to a cloud-based data center, helping companies accumulate a database of complex workplace scenarios. It provides learning materials for frontline workers and experts.
Honghong AR Eye鏡 M400
✓ Industry's highest IP67 rating for water and dust resistance for extra durability!
✓ Passes the 2-meter drop test and is super tough!
✓ Up to 12 hours of supercharged battery life!
✓ The M400 is ultra-lightweight at 68 g. The M400 has a lightweight design that is easy to maneuver!
✓ More than 5 wearing styles, super convenient!
View Honghong AR official website >> More Product Information
More Video Introduction >> Honghong Electronics YT Channel
