How AR Glasses Can Help Engineers Perform Elevator Maintenance？

FUJITEC, the world's largest manufacturer of elevators, escalators, and moving walkways operating in 23 countries, has begun full deployment of the Vuzix M400 Smart Glasses to support engineers in elevator maintenance and training in Japan.

Who is Fujita?

Since its establishment in 1948, FUJITEC, as a professional manufacturer of space mobility systems, has been operating globally in 24 countries and regions, including Japan, China, East Asia, South Asia, Europe, North America, and South America, and has 12 production bases. FUJITEC produces a wide range of products with original technology and always pursues comprehensive quality management to satisfy customers' needs and win their trust.

According to Vuzix, FUJITEC has been conducting proof-of-concept studies using smart glasses for years as part of its efforts to address elevator and escalator maintenance challenges. These challenges relate primarily to the diversity and complexity of the company's products, but also to an aging group of engineers who need to transfer their knowledge and skills to a younger generation of service engineers.

FUJITEC's key evaluations and choices included viewable and adjustable display screens, easy-to-use helmets, eyewear or work gloves, high-quality video calls, long battery life, and durability in harsh field environments. Ultimately, the company selected the Vuzix M400 solution.

What can Vuzix smart glasses do?

Field engineers can use Vuzix smart glasses to remotely connect with the company's senior engineers via video to share a real-time, first-person, high-definition view of the site, where the senior engineers can provide voice guidance to the field engineers, as well as annotate the site's drawings to pinpoint problem areas and remotely provide support with installations, service, and inspections. According to the company, Vuzix's remote assistance solution replaces the need for on-site safety inspections and management.

The benefits of the solution are clear:

● Reduced travel costs: senior engineers can provide guidance and assistance without having to travel to the site

● Improve staff efficiency: remote assistance saves a lot of time, allowing engineers to work on more problems in the same amount of time

:: Staff training: non-senior engineers can also handle complex work under remote guidance, learn and grow rapidly in practice, and to a certain extent, solve the problem of an aging workforce.

High-performance, lightweight, comfortable and completely hands-free, Vuzix smart glasses offer the kind of versatility that companies such as FUJITEC can use across their operations to improve productivity and engineer safety.

Vuzix CEO, Paul Travers

Of course, Vuzix AR smart glasses solution can not only be used in equipment maintenance management like elevator maintenance, but also in automotive, medical, warehousing, manufacturing and other fields, to reduce costs and increase efficiency for enterprises, and solve the current business pain points. Honghong's AR one-stop solution not only provides AR smart glasses hardware, but also provides matching industry advanced software to accurately solve customer's needs.